Returns & Exchanges

At Fatima Arts, we strive to ensure your fashion choices are perfect, but if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn and tagged items. Our goal is to make your shopping experience as elegant and worry-free as the clothing we design.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Ship the Item

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our quality team inspects your return, a refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing